Professional Experience

REGINA COELI COLLEGE, Chiang Mai, Thailand                                                                                                           2023 – present 

English Teacher Mattayon 1 to 3

• Classes: Listening & Speaking, English in Mathematics

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FINANCIAL INDUSTRY REGULATORY AUTHORITY (FINRA), Rockville, MD                                                                2013 – 2023                  Celerity, Inc. (contractor to FINRA), McLean, VA                                                                                                      2017 – 2023
          FINRA, Rockville, MD                                                                                                                                            2014 – 2017
          Celerity, Inc. (contractor to FINRA), McLean, VA                                                                                                      2013 – 2014
Technical Documentation Specialist

• Developed LMS training courses, both content and SCORM packages, on topics such as Data Security, Data Privacy, Vendor Risk Management, and Insider Risk for both certification and awareness.
• Developed artifacts to promote good cybersecurity practices including games, blogs, newsletters, and emails.
• Developed cybersecurity governance documentation including governance document creation, document format development and application.
• Developed FINRA’s Cyber & Information Security Group’s development, tracking, and storage system for governance documents.
• Supported FINRA’s Consolidated Audit Trail (CAT) proposal effort as main technical writer for CAT proposal, developing specification documents, creating functional and technical diagrams for Cloud architects, designing user interfaces, and establishing briefings and presentations used by senior executives.
• Designed and kept current the Cybersecurity Department’s intranet.

 
 
INDEPENDENT CONTRACTOR, Washington, DC Metro Area                                                                                              2011 – 2013
Technical Writer

• Retained by companies including Strategic Intelligence Group and Beyond SOF, LLC.

 
CIPHER SYSTEMS, Annapolis, MD                                                                                                                                         2008 – 2011
Business Development Manager, Public Sector

• Led business development efforts for small business focused on government intelligence agencies.
• Developed structured bid capture information management system for Cipher to make use of limited business development budgets, modifying traditional Shipley model to efficiently use scarce resources.
• Oversaw multiple programs in addition to business development, such as OSHA IT services, and participated in other projects, including leading development of e-training courses, and serving as trainer for data organization and business development.

 
ICF INTERNATIONAL, Fairfax, VA                                                                                                                                        2006 – 2008
Senior Technical Specialist

• Served as lead designer and developer of many online data collection tools for internal and external clients, including US Senate, World Bank, IMF, National Institute for Alcohol Abuse and Alcoholism, US Department of Justice, US Army National Guard, and Thames Water (UK).

 
WESTAT, Rockville, MD                                                                                                                                                         2003 – 2006
Senior Study Director

• Oversaw technical and fiscal operations of studies directed for CDC and US Department of Education.
• Developed surveys, focus group protocols, and in-person interview protocols through other project work.

 
CALIBER ASSOCIATES, Fairfax, VA                                                                                                                                     1999 – 2003
Senior Associate

AMERICAN INSTITUTES FOR RESEARCH, Washington, DC                                                                                             1996 – 1999
Senior Associate

APV CREPACO, Lake Mills, WI                                                                                                                                             1990 – 1994
Marketing Manager

CHERRY BURRELL, Louisville, KY                                                                                                                                        1988 – 1990
Applications Engineer

DIVERSEY WYANDOTTE, Detroit, MI                                                                                                                                  1987 – 1988
Systems Engineer